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Cloud

The Key Challenges Facing the ITSM Community

Last week, Mark O’Loughlin, Managing Director, Cloud Credential Council (CCC) was invited by ITSM ZONE to discuss some questions including ‘what is cloud?’ and ‘how does cloud...
Cloud Services. Procuring, Financing and Budgeting
Cloud

Cloud Services. Procuring, Financing and Budgeting

Written by Mark O'Loughlin You probably already know that cloud reduces the need for upfront capital cost (CAPEX) requirements and instead costs are paid for...
Scaling with Cloud Services. Flexible Change Management & DevOps.
Cloud

Scaling with Cloud Services. Flexible Change Management & DevOps.

Written by Mark O'Loughlin You probably already know that cloud provides an organisation with the ability to scale IT resources and business and consumer applications...