Version 1.0 | 8 May 2018

The Cloud Credential Council (CCC) is a global community-driven organization that empowers companies in their digital transformation journey. We do this by offering vendor-neutral certification for IT Professionals including Cloud, Blockchain, Big Data, and IoT.

The Cloud Credential Council (CCC) is committed to protecting and respecting your data privacy. We want you to know how we use and protect your personal information. This includes informing you of your rights regarding your personal information that we hold.

This Privacy Policy sets out how we may use, process and store your personal information.

We need your personal data in order to deliver contractual/legal obligations you may have with us or our business partners. In other cases, we will collect that information from you with your permission and consent.

The Laws and Regulations

Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in the Privacy Policy. We also comply with certain legal frameworks relating to the transfer of data, such as the European framework.

The European Commission has determined that certain countries outside of the European Economic Area (EEA) adequately protect personal data. To transfer data from the EEA to other countries, such as the United States, we comply with legal frameworks that establish an equivalent level of protection with EU law.

CCC’s Website

Information we may collect from you

CCC may collect information from you because we have a legal reason (allowed by legitimate interest or under contract) to collect the information, or because you have consented for us to do so for a specific purpose.

Information you give us

You may give us information about you with your consent, for example:

  • By filling in a form or sending us an e-mail
  • By submitting your information to us at a conference or exhibition

This information may be personal, financial, educational, or related to your employment history.

You may give us information for legal reasons, such as to enter into a contract with us, when you are buying exams, assessments or other goods or services from us.

Website usage information

We use third-party services, such as Google Analytics, to collect standard website performance information. This information is processed in a way that it does not identify individuals. Web usage information is collected by our web server and from other sources including search engines, internet service providers, page tagging techniques including JavaScript, and cookies. We use IP addresses to analyze trends, track users’ movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

If you visit our website we may automatically collect information about you, for example:

  • IP addresses
  • Information about the technology you use to connect to our website
  • What parts of our website you click on and how long you look at our website.

As well as the information that you provide, we receive and store a range of website usage information whenever you use our website. If we want to collect personal information we will be clear and specific why we require this information and ask you to opt-in.

We use this to:

  • assess the effectiveness of marketing campaigns
  • develop and deliver services and information that better meet your needs
  • inform you of events, services and products which we believe to be relevant to you, where you have consented to be contacted for such purposes.

Where we store your personal data

We primarily store and process your personal data in the EU/European Economic Area (“EEA”). If we do transfer your personal data outside the EEA it will be because you have consented or because we have a legal reason to do so. Your data may also be processed by staff (who work for us) operating outside the EEA all of whom are covered by this policy.

Some examples of reasons your data may be processed outside the EEA include:

  • Order fulfillment
  • Payment processing
  • Technical support services.

If your personal data cannot be processed within the EEA, we will:

Comply with all other data protection principles

  • Where possible, process it in a country that is on the list of the EU Commissions’ countries that provide adequate protection for the rights and freedoms of data subjects
  • If the transfer is to the United States of America, we will use reasonable endeavors to make sure they participate in the Privacy Shield program
  • Make sure we have assessed the adequacy of protections in all other cases.

CCC will also transfer your personal information to the owner of the scheme qualification you have chosen to undertake (please see the section below for more details).

By submitting your personal data, you agree to this transfer, storing and/or processing.

Information we receive from other sources

We may receive information about you if you use any website we operate, any other services we provide, or from our business partners who have asked us to collect information on their behalf.

We also work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, background checking agencies) and may receive information about you from them as part of the service we provide you, or for legal reasons.

Children

We believe in protecting the privacy of children. In line with this belief, we do not knowingly collect or maintain personal information from persons under 16 years of age, and no part of the Website is directed at persons under 16 years of age. If you are under 16 years of age, then please do not use or access the Website at any time or in any manner. We will take appropriate steps to delete any personal information of persons less than 16 years of age.

Cookies

Our website www.devopsagileskills.org and all future websites we host will put small files (known as “cookies”) onto your computer to collect information about how you use our site.

Cookies are used to:

  • measure how you use the website so it can be updated and improved based on your needs
  • remember the notifications you’ve seen so we don’t show them to you again

CCC does not use cookies to identify you personally but to gain useful knowledge about how the site is used so we can keep improving it for our users.

You will see a message appear on the site before we store a cookie on your computer. We do this via a pop-up message when you first visit our website(s). We store a cookie on your computer so that we know that you have acknowledged the pop-up and the site knows not to show it again.

Find out more about how to manage cookies by visiting www.aboutcookies.org or www.allaboutcookies.org.

Third-Party Cookies

First-party cookies are those that we set for our website(s); third party cookies are cookies that originate from different websites. We do not control the setting of third-party cookies, so if you are concerned you should check the policy on the third-party website.

Why does CCC collect personal information?

CCC collects information for some or all of the following reasons:

  • To provide services to you after you have taken one of our educational certifications/ qualifications including validation of your certification/qualification by us
  • To provide information about products or services you have shown interest in purchasing within a reasonable time afterwards if you are an existing CCC customer
  • To provide information to you about products or services you have purchased from us, or related products or services
  • To provide information to you about our products and services if you have consented to receive it.
  • To employ you or consider you for employment
  • To provide goods or services to you under contract
  • For legal reasons, for example, if you have entered into a contract with us

What legal basis does CCC have for processing my information?

CCC may process your information because:

  • We have a contract with you
  • You have given us permission to do so
  • We must provide services to you after you have purchased something from us
  • We must provide services to you because you have taken one of our qualifications
  • To comply with the law.

All these are reasons CCC may legally process the information we have about you.

Who might CCC share your information with?

CCC may share your personal information with third parties, either because you have consented to allow us to do so or for a legitimate purpose or to comply with the law. For example, we may share your personal information with:

  • The training organization who provided training to you before you took an examination, for example, to share your examination result or to deal with a complaint
  • With third parties because you have given consent
  • With third parties who provide shipping or publishing services because you have purchased goods or services
  • Subcontractors and third parties for the purpose of the performance of a contract we hold with them or that we hold with you
  • IP owners of the qualification you have chosen to undertake.

Other reasons CCC may share your personal information with a third party

If CCC or substantially all of its assets are acquired by a third party, personal data held by CCC about its customers will be one of the transferred assets of the company.

In addition, CCC will share your personal data with third parties for the following reasons:

  • If we are under a duty to disclose or share your information in order to comply with any legal obligation,
  • To enforce or apply other agreements
  • To protect our rights, property, or safety, our users, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Aggregated or anonymized data with personal information removed

CCC may, from time to time, provide third parties with data that has been aggregated or anonymized.  This means that personal information that could be used to identify you has been removed from the data.  An example of this may be how many candidates have taken an exam in a country.

Data provided to third parties in this way is not personal data; however, we do respect your right to object to your data being used in this way.

Transmission and storage of your personal data

Unfortunately, the transmission of information via the internet is not completely secure. Although we have technical and organizational measures in place to protect your data we cannot guarantee the security of your data as it is transmitted and stored.

How long will we keep your personal information?

CCC will not retain your personal information for longer than required.

We will keep your personal information:

  • For as long as required by law
  • Until we no longer have a valid reason for keeping it
  • Until you request us to stop processing it.

We may keep just enough of your personal information to ensure that we comply with your requests not to use your personal information or comply with your right to erasure. For example, we must keep your request to be erased even if it includes your personal data until such time as you are no longer our customer.

What if I choose not to give you my personal information?

If the personal information is necessary in order to supply goods or services to you under a contract between you and CCC or via one of our business partners, then we will not enter into that contract or provide the services or goods if you do not give us your personal information.

Controlling your personal information

Where you have consented to receive communications from us or are currently receiving material relating to our products or services, you may at any time ask us to cease sending you such material by contacting us.

We will not sell, distribute or lease your personal information to third parties.

Links to Other Websites

This website contains links to other websites. Anonymous visit or session information may be passed to other websites for the web usage information purposes described above. None of this information can be related to an individual user of the website. The operators of other sites may collect information from you, which will be used by them in accordance with their own terms and conditions, and privacy policies.

This privacy notice applies only to our website. We are not responsible for privacy practices within any other website. You should always be aware of this when you leave this website and we encourage you to read the privacy statement on all other websites that you visit.

Changes to Our Privacy Policy

We may update or amend this Privacy Policy from time to time, to comply with law or to meet our changing business requirements. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. Any updates or amendments will be posted on the Website. By continuing to access the website your access and use will be subject to these updates and amendments.

Company Details

Where you have consented to receive communications from us or are currently receiving material relating to products or services, you may at any time ask us to cease sending you such material by contacting us.

If you would like a copy of the information held on you please write to:

Cloud Credential Council

228 Hamilton Ave, 3rd Floor

Palo Alto, CA

United States

[email protected]