CCC Cloud Ready Service Manager Certification Bundle

Cloud Technology Associate

• Module 1: Course Introduction
• Module 2: Introduction to Cloud Services Model
• Module 3: Introduction to Virtualization: The Backbone Technology of Cloud Computing
• Module 4: The Role of Cloud and Other Technologies in Digital Transformation
• Module 5: Cloud Security, Risk, Compliance and Governance
• Module 6: Preparing for Cloud Adoption

Professional Cloud Service Manager

• Module 1: Course Introduction
• Module 2: Cloud Service Management Fundamentals
• Module 3: Cloud Service Management Roles
• Module 4: Cloud Service Strategy
• Module 5: Cloud Service Design, Deployment, and Migration
• Module 6: Cloud Service Management
• Module 7: Cloud Service Economics
• Module 8: Cloud Service Governance
• Module 9: Showing the Value of Cloud Services
• Module 10: Popular Service Management Frameworks

Cloud Technology Associate

• Identify the fundamental concepts of cloud computing and virtualization. This will also include business benefits of cloud computing and technical aspects (high-level) of virtualization.
• Identify the technical challenges and the mitigation measures involved in cloud computing and virtualization.
• Understand the latest digitization trends associated with cloud computing.
• Define cloud security and identify the risks involved in cloud computing as well as the risk mitigation measures.
• List the steps to successfully adopt cloud services.

Professional Cloud Service Manager

• Recall cloud service management terminology, definitions, and concepts.
• Explain basic terminology related to cloud service management.
• Analyze an organization’s strategic assets and capabilities to successfully design, deploy, and run cloud services.
• Identify and explain important roles involved in cloud service management.
• Compare the relationship between cloud provider and cloud consumer.
• Differentiate between potential risks and benefits of adopting a cloud strategy.
• Produce an initial cloud adoption strategy.
• Illustrate the benefits and drive the adoption of cloud-based services within an organization.
• Identify strategies to reduce risk and remove issues associated with the adoption of cloud computing and cloud-based services.
• Analyze the impact of demand and how to “right-size” cloud services at the design stage.
• Outline what a cloud marketplace is and differentiate between the consumer’s and provider’s perspective of a cloud marketplace.
• Analyze effective demand management across cloud-based service models.
• Illustrate the benefits, risks and issues of DevOps within an IT organization.
• Select appropriate structures for designing, deploying, and running cloud-based services within traditional IT organizations.
• Outline the various pricing models for cloud services.
• Examine the challenges with purchasing cloud-based services.
• Diagram a hybrid IT cost model.
• Discover key governance requirements of cloud service provision.
• Model cloud service management principles into ICT operations and IT service management.
• Demonstrate how to link cloud value back to IT strategy.
• Name a number of popular and relevant IT frameworks and standards.
• Predict the complexities involved in designing, deploying, and running cloud services.
• Compare and contrast cloud service management with traditional IT service management in the existing IT organization.

• IT Specialists (Analysts, Developers, Architects, Testing, etc.)
• IT Administrators (System, Database, etc.)
• IT Provisioning and Maintenance (Hardware, Network, Storage, etc.)
• IT Managers
• IT Project Managers
• CIOs
• Service Managers (with or without an ITIL background)
• Service Management Professionals
• Cloud Strategy and Management Consultants
• Service Architects, Technical Pre-Sales Consultants
• Others (Sales, Purchase, Audit, Legal, etc.)

Delivery: Online

Format: Closed Book

Proctoring: Web proctored

Duration: N/A

No. of Questions:  simple multiple choice

Pass Grade: 65%