Virtual Live Training The Professional Cloud Service Manager (PCSM) certification enables participants to design and deliver cloud services. The certification provides a hands-on practical approach to understanding how cloud computing and cloud-based services impact operations and how to adapt existing processes to deliver better services.

This course is designed for technology professionals who architect the technology solutions that support the changing requirements due to the adoption of cloud computing, and help organizations leverage the opportunities that the cloud is creating. Solution Architects need to understand the impact that cloud is having on business and information architecture, application design, data management,…

Virtual Live Training In an increasingly interconnected and complex IT environment, IT management is under pressure to deliver more agile IT services and adapt to change. Organizations are adopting strategies that include cloud computing in order to meet these challenges and offer repeatable, flexible and scalable services. Service management professionals are challenged to help organizations…